Contact Us | Ford? Customer Service, Help & Live Chat | Ford.com

              Get help when you need it most. We're here 24/7/365. (800) 241-3673

              Contact Us

              At Ford Motor Company, your satisfaction is important to us. We're here to help.

              Social Media

              Ford Service
              Monday-Friday 9:00AM-7:00PM Eastern Time
              Saturday 9:00AM-5:30PM Eastern Time
              Sunday Closed
              Ford Credit
              Monday-Friday 9:00AM-7:00PM Eastern Time
              Saturday 9:00AM-5:30PM Eastern Time
              Sunday Closed
              Lincoln
              Monday-Friday 9:00AM-7:00PM Eastern Time
              Saturday 9:00AM-5:30PM Eastern Time
              Sunday Closed
              Facebook
              Monday-Friday 9:00AM-7:00PM Eastern Time
              Saturday 9:00AM-5:30PM Eastern Time
              Sunday Closed
              Youtube

              Phone

              Give us a call. We're even available on Saturdays. For the hearing- or speech-impaired: Please contact the Telecommunication Relay Service by dialing 711. This applies to all contact centers.
              Ford and Mercury United States
              Monday-Friday 8:00AM-11:00PM EST
              Saturday  8:00AM-8:00PM EST
              Sunday Closed
              Ford Credit Customer Support
              Monday-Friday 7:00AM-8:00PM CT
              Saturday 7:00AM-5:00PM CT
              Sunday Closed
              Ford and Mercury Roadside Assistance
              24/7, 365
              Lincoln Concierge United States
              24/7, 365

              Mail

              If you prefer to send letters by post, our mailing addresses are below.
              Ford Motor Company
              Ford Motor Company
              Customer Relationship Center
              P.O. Box 6248
              Dearborn, MI 48126
              Ford Credit
              Ford Credit
              P.O. Box 542000
              Omaha, NE 68154

              Location unaware

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